Cargo Claims Prevention Manager | Kansas City, MO
Midwest Motor Express (MME), (SCAC "AACT"), the Midwest operating region of AAA Cooper Transportation, is immediately hiring a Cargo Claims Prevention Manager to join the team at our Kansas City, MO. This position offers competitive pay, a comprehensive benefits package, and numerous opportunities for career growth and advancement within our well-established and rapidly growing company.
RESPONSIBILITIES - A Day in the life
Support and assist service center OS&D and operations personnel in handling all high value shortages and damages
Support and assist all levels of service center personnel to ensure compliance with all OS&D, claims, and claims prevention policies and procedures
Guide, train, teach and support all levels of Service Center personnel on proper loading and freight handling techniques
Guide, train, teach and support all levels of Service Center personnel on bill control functions and procedures designed to reduce exposure to lost freight claims, improve service, improve customer tracking/tracing abilities and impact service center operational efficiency and productivity
Manage and assist the service centers in the timely disposition of over, astray, refused, and salvage freight
Assist service center management in identifying and correcting deficiencies in Dock, P&D, and Administrative operations that may be contributing to OSD and delays in processing OSD
Identify trends in OSD Activities to help service centers improve efficiencies and reduce cost.
Interacts with shippers and consignees in corrective action to reduce, minimize and/or eliminate claims
Work with Executive Management, Director Sales & Operations, Service Center Managers, Sales Territory Managers, and the Claims Prevention General Manager to identify root causes of OS&D and assist with suggestions and plans to eliminate nonconformance.
Work with the Claims Manager in investigating, minimizing, and resolving high value, technical, and complicated claims
Perform other duties as assigned by the Department General Manager
Other duties as assigned.
BENEFITS - What we offer
Competitive Compensation Pay range:$70,000-$90,000
Comprehensive Insurance Options Access high-quality medical, vision, and dental coverage for you and your family, plus company-sponsored life insurance and disability coverage.
401(k) Retirement Plan with Company Match Secure your financial future with a solid retirement plan and company contributions.
Paid Time Off (PTO) and Holidays Relax and recharge with generous PTO and eight paid holidays.
Skill Development and Career Advancement MME invests in you! Take advantage of opportunities to enhance your skills and advance your career.
AAA Cooper Transportation, doing business as Midwest Motor Express, an independent subsidiary of Knight-Swift Holdings, delivers comprehensive transportation solutions, specializing in less-than-truckload, dedicated contract carriage, and truckload services. Our strategic partnerships with trusted regional affiliates ensure reliable freight movement throughout much of the United States.
Ready to drive your career to the next level? Join the growing team at Midwest Motor Express and accelerate your career TODAY!
AAA Cooper Transportation, doing business as Midwest Motor Express, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Compensation is commensurate with experience. This job posting is intended as a general description of the position. It does not constitute a comprehensive list of all responsibilities, duties, and skills required. Benefits and compensation are subject to change at the company's discretion. Pay Range: 70000.00-90000.00 per_year, General Benefits:
Category: General Office Administration